Reference

Read These Terms Before You Play

These terms set out what you agree to when you open a 7clans account and use our platform in any eligible state. They cover account eligibility, how deposits and withdrawals work through PayPal, Venmo, and Play+, what we can and cannot do, and how…

US-eligible states onlyPayPal, Venmo, Play+ coveredAccount holder rulesDispute process outlinedState law applies
7clans Read These Terms Before You Play
HOW WE OPERATE

How 7clans Handles Your Account Data

We collect and store only what is necessary to run your account, verify your identity, and process transactions through PayPal, Venmo, or Play+. Data is held on encrypted servers and is not sold to third parties. You can request a copy of your account data or ask us to close your account at any time through the settings menu or via live chat. Cookies on our platform are limited to session management and analytics — you can adjust cookie preferences in your browser without affecting account access.

Identity Verification

We verify your identity at account opening and again before large withdrawals. Documents are checked against state eligibility rules and stored under encryption, not retained longer than required.

Account Security

Every login uses a one-time passcode sent to your registered mobile number. If you suspect unauthorized access, lock your account instantly from the security tab in settings and contact support.

Data Retention

Transaction records, including PayPal and Venmo history, are retained for the period required by applicable state regulations. After that window closes, data is deleted on a rolling schedule.

Change Requests

To update your registered email, phone number, or payment method, submit a request through account settings. Changes to core identity fields require re-verification before they take effect.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you want to flag a concern before it becomes a dispute, contact us directly. Our support team can clarify policy language, escalate account-level questions, and document your inquiry for our compliance log. Reaching out early keeps resolution straightforward.

Live Chat Open the chat widget from your account dashboard. Available during posted support hours; response times are shown inside the chat window before you connect.
Email Support Send detailed policy or account questions to our support address listed in your account settings. We aim to respond within one business day on terms-related inquiries.
Help Center Our Help Center contains plain-language summaries of key policy sections. Search by topic — PayPal limits, account suspension, or dispute steps — to find the relevant clause quickly.

Common Questions About These Terms

The questions below reflect what account holders most often ask about their rights, obligations, and how specific situations are handled under these terms. Each answer points to the relevant policy area so you know exactly where to look.

These terms apply to anyone who opens a 7clans account in a state where online gaming is permitted. Access depends on local state law, and eligibility is confirmed during account registration.

We can update terms when platform features or state regulations change. Material changes are emailed to your registered address, and the revision date at the top of this page reflects the most recent update.

If your account is suspended, any cleared balance is held pending review. Once the review concludes, funds are returned to the originating PayPal or Venmo account unless fraud is confirmed.

Open a dispute through the Help Center or live chat within the window specified in your account terms. Provide the transaction ID and a description; our team logs and reviews every submission in writing.

Yes. All Play+ prepaid card loads, transfers, and withdrawals made through your 7clans wallet are covered by these terms and by the Play+ card agreement you accepted when activating the card.

Go to the security section in account settings and select Close Account, or contact support via live chat. Data export requests are processed within the timeframe required by your state's applicable regulations.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.