Reference

Understand Your Rights Before You Play

7clans operates under terms shaped by US state law — access and eligibility depend on where you are and what your state permits.

State-dependent accessData privacy coveredAccount rights explainedContact paths availablePayPal, Venmo, Play+ terms included
7clans Understand Your Rights Before You Play
DATA & ACCOUNT SECURITY

How 7clans Handles Your Data and Account Safety

Your account data is stored securely and never sold to third parties. We use standard encryption across all sessions — whether you log in on mobile or switch to a desktop browser mid-session, your data stays protected in transit. Identity verification is required before processing withdrawals, including those sent to PayPal or Play+ prepaid cards, and that step also protects your account from unauthorized access requests. You can request a copy of your stored data or ask for account deletion at any time through our support channels.

Cookie Policy

We use cookies to maintain your session across devices and remember account preferences. You can manage cookie settings through your browser or account privacy controls at any time.

Data Retention

We retain account records as required by applicable state regulations. Once an account is closed, personal data is held only for the legally mandated period before deletion.

Account Security

Two-step verification is available for all accounts. We recommend enabling it, especially if your account wallet is linked to PayPal or Venmo to add a second layer of transaction protection.

Data Request Rights

You have the right to access, correct, or delete personal data we hold. Submit a request via email or live chat; include your account ID and we'll respond within the timeframe state law requires.

POLICY CONTACT PATHS

Reach Us About Any Legal or Account Question

If a term is unclear, your account status is in question, or you need to submit a data request, our support team handles legal and policy queries directly. We don't route policy questions through a generic inbox — you get a real response tied to your account.

Live Chat Connect directly through your account dashboard. Live chat is the quickest path for policy questions, account disputes, or payment-related legal queries tied to PayPal or Venmo.
Email Support Submit detailed requests — data access, account closure, or terms clarification — by email. Include your account ID so we can respond to the right profile without delay.
In-App Help From your mobile account, tap the Help section to reach policy FAQs and escalate directly to a support agent if your question isn't answered there.

Common Questions About Our Terms and Your Rights

These are the policy questions we hear most often. If yours isn't covered here, reach out through live chat or email and we'll give you a direct answer tied to your account situation.

Access depends entirely on your state's laws. We don't claim nationwide legality. Check your state's current online gaming regulations to confirm whether you're in an eligible state before opening an account.

We collect name, contact details, and identity verification documents. Payment method data — such as your linked PayPal or Play+ account — is processed through those providers' own secure systems, not stored directly by us.

Yes. Submit a written request through our email support channel with your account ID. We'll provide your stored data within the timeframe applicable state law requires for such requests.

Contact support via live chat or email and request account closure. Any remaining balance must be withdrawn first — to PayPal, Venmo, or Play+ — before we can process the closure request.

We retain records only for the period required by applicable state regulations. After that mandatory window closes, personal data is deleted from our systems in line with our data retention policy.

We notify you directly — via your registered email or an in-account message — before any change that affects your core account rights. Continued use after the update takes effect is treated as acceptance.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.